Purchase guide

_{This guide walks you through registration and purchasing. Available menu items may differ depending on the event settings.}

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1. Sign in

_{Enter your e-mail address on the home page. The system sends a one-time login link; click it to sign in. The first time you use an e-mail address, you will be asked to complete your personal details (registration). If you do not receive the message, check your spam / junk folder.}

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2. Personal details

_{After signing in, review and complete your required details on the Profile page. Fields marked with an asterisk are mandatory.}

_{If you can register multiple participants (or companions), add them on the Participants page before selecting tickets or other products.}

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3. Tickets (participation fees)

_{On the Tickets page, select the appropriate participation fee / ticket type and add it to the cart. If you have multiple participants, choose a ticket for each of them. Selected items appear in the Cart.}

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4. Accommodation

_{If accommodation is available for the event, select the room and nights on the Accommodation page. If you invite a roommate, they must accept the invitation before the order can be finalised. Items are added to the Cart.}

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5. Services

_{On the Services page you can select additional services. If a service is required, it must be chosen for every affected participant before payment. Selected items are added to the Cart.}

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6. Cart and payment

_{On the Cart page, review your items and finalise the order:}

• _{Make sure every required item (ticket, accommodation, service) is present, and that nothing sold out or unavailable remains in the cart.}
• _{If you have a coupon code, enter it under “Enter coupon code”. Quantity discounts may apply automatically.}
• _{Choose a payment method (e.g. card or bank transfer) from those offered for the event.}
• _{Click “Finalise order”, enter billing details and the payment contact, then accept the terms.}
• _{Click “Place order” to save the order. For card payments you are redirected to the payment page; for bank transfer, the proforma / transfer instructions appear in the confirmation and by e-mail. Some items may also require organiser confirmation.}

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7. After ordering

_{You can review previous orders on the Previous orders page. After successful payment and with an active programme, your ticket is available on the My ticket page.}

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Useful tips

• _{Login and confirmation messages are sent to your e-mail address — check the spam folder as well.}
• _{Prices are usually shown as net amounts (unless the event uses gross prices). The gross amount due appears when you finalise the order.}
• _{An order usually cannot be finalised until every participant has a selected ticket / participation fee.}
• _{While a roommate invitation is pending, the cart cannot be finalised; wait for acceptance or cancel the invitation.}
• _{If details are wrong, payment is stuck, or a product is unavailable, contact the event secretariat.}